ABN: [15 239 323 907]

Last updated: [03/03/26]

1. Introduction

CORE Cleaning (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles.

This policy outlines how we collect, use and store your personal information when you use our website or services.

2. What Information We Collect

We may collect:

• Full name
• Phone number
• Email address
• Property address
• Service details
• Payment information (processed securely via Stripe)

We do not store your full card details.

3. How We Collect Information

Information is collected when you:

• Submit a quote form
• Contact us via phone or email
• Make a booking
• Pay a deposit or invoice

4. How We Use Your Information

We use your information to:

• Provide cleaning services
• Process bookings and payments
• Communicate regarding your service
• Improve our services
• Send booking confirmations and invoices

We do not sell or rent your information.

5. Third-Party Services

We use secure third-party providers including:

• Stripe (for payment processing)
• Website hosting providers
• Advertising platforms (e.g. Meta/Facebook)

These services may store data securely on our behalf.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss or unauthorised access.

7. Access & Corrections

You may request access to your personal information or request corrections by contacting us at:

[[email protected]]

8. Contact Us

If you have questions about this policy, contact:

CORE Cleaning
Email: [[email protected]]
Phone: [0447 178 461]